Terms & Conditions
1. Introduction
Welcome to Neelam Enterprises. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to comply with these terms.
2. Use of Website
- You agree to use this website for lawful purposes only.
- You must not misuse, copy, or exploit any content without permission.
- Unauthorized use of this website may result in legal action.
3. Products & Services
- All products are subject to availability.
- We reserve the right to modify or discontinue products at any time without notice.
- We strive for accuracy, but product descriptions, pricing, or images may contain minor errors.
4. Pricing & Payments
- All prices are listed in INR (₹) unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Payment must be completed before order processing (unless Cash on Delivery is offered).
5. Orders & Cancellation
- We reserve the right to refuse or cancel any order at our discretion.
- Orders can be canceled before they are shipped.
- Once shipped, cancellation may not be possible.
6. Shipping & Delivery
- Orders are processed and shipped as per our Shipping Policy.
- Delivery timelines are estimates and may vary.
- We are not responsible for delays caused by courier services or unforeseen events.
7. Returns & Refunds
- Returns and refunds are subject to our Return Policy.
- Products must be returned in original condition (if applicable).
- Refund timelines may vary depending on the payment method.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the amount paid for the product.
9. Intellectual Property
- All content on this website (text, images, logos, etc.) is the property of Neelam Enterprises.
- Unauthorized use or reproduction is strictly prohibited.
10. Privacy
Your use of our services is also governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of Jammu & Kashmir courts.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on this page.
13. Contact Information
For any questions regarding these Terms & Conditions:
Neelam Enterprises
📞 +91 9419138112
📧 orders@fragaholic.in
📍 Jammu Prade F5 Link Road, 180001